What Are The Steps For NBI Renewal Online?

The National Bureau of Investigation (NBI) in the Philippines provides an online renewal system for its NBI Clearance service, making it easier for Filipinos to renew their clearance. NBI Clearance is an important document that checks a person’s criminal record and is needed for jobs, travel, business deals, and legal matters.

With the NBI Renewal Online service, people can renew their NBI Clearance without going to an NBI office in person. Through the online system, users can set up an appointment, provide required details, and pay fees online. Once the renewal is approved, the new clearance can be picked up at a chosen location or delivered to the person’s home.

NBI Renewal Requirements

To renew your NBI (National Bureau of Investigation) clearance in the Philippines, follow these steps:

  1. Valid Government-Issued ID: Bring a recognized ID (e.g., passport, driver’s license, TIN ID).
  2. Old NBI Clearance: If available, bring your previous NBI clearance (not more than 3 months old).
  3. Online Application: Use the NBI Clearance website to schedule an appointment and pay the fees online.
  4. Personal Appearance: Attend your appointment at the chosen NBI branch for photo capture and biometric scanning.

How To Renew NBI Clearance?

Here’s a step-by-step guide on how to renew your NBI Clearance:

Step 1. Visit the NBI Clearance Website

This is the starting point of the process. Open your web browser and go to the official website of the National Bureau of Investigation (NBI) Clearance. The website address is clearance.nbi.gov.ph

Step 2. Choose Renewal Option

After logging in, you’ll be directed to your account dashboard. Look for the option that says “Renewal” or “NBI Clearance Online Renewal” and click on it.



Step 3. Fill in Details

You’ll be presented with a form where you need to fill in various details accurately. This includes personal information like your full name, date of birth, address, contact details, as well as details of your previous NBI clearance if applicable. Make sure to double-check all the information before proceeding.

  • Old NBI ID: If you have a previous NBI clearance, you need to enter the old NBI ID here. This is an alphanumeric code in the format of “A123BCDE45 – FG67891”. If you don’t have your old NBI ID, there’s an option to recover it.
  • Recover NBI ID: If you don’t remember your old NBI ID, you can click on this option to recover it. This might involve providing additional information for verification purposes.
  • Mobile Number (For SMS Notification): Enter your mobile number here. This is important as you’ll receive notifications regarding your application status through SMS.
  • First Name: Enter your first name. For example, if your first name is Juan, you would enter “Juan” here.
  • Middle Name: If you have a middle name, you can enter it here. This is optional, so if you don’t have a middle name, you can leave this field blank.
  • Last Name: Enter your last name. For example, if your last name is Dela Cruz, you would enter “Dela Cruz” here.
  • Birthdate: Enter your birthdate in the format MM/DD/YYYY. For example, if your birthdate is January 1, 1990, you would enter “01/01/1990” here.
  • Verify: After filling in all the required information, click on the “Verify” button to proceed. This will ensure that all the information you’ve entered is correct before moving forward with the renewal process. Check details about NBI Hit Meaning.

Step 4. Complete Delivery Form

  • Your Name: Your full name will be displayed. Make sure it’s correct.
  • Delivery Address: This is where your renewed NBI Clearance will be sent. Check it carefully.
  • Amount to Pay: You’ll see the total amount you need to pay, which includes the renewal fee of Php 330.00 and an additional Php 25.00 for the E-payment Services. This is higher than a new application fee because it includes express delivery for your renewal. get info about valid id for passport.

Step 5. Choose Payment Method

Once you’ve filled in all the necessary details, you’ll be prompted to choose a payment method. This could include options such as credit/debit cards, online banking, or other electronic payment methods available on the website. Select the method that is most convenient for you.

  • Mobile Payment: For mobile payments, you can use Gcash to pay for your NBI Renewal.
  • ECPay: Another option is ECPay, which facilitates NBI Renewal payments.
  • Online Transaction Via Bnak: If you prefer online transactions, you can use online banking services from banks like Union Bank EON and BPI Express Online.
  • Bank By Hand: You can pay at designated banks like BDO, Land Bank, China Bank, and others. This option is convenient if you don’t have a bank account.
  • MultiPay: This is another payment option available for NBI Clearance renewal.
  • Bayad Center: Lastly, another option is Bayad Center, where you can pay the NBI Clearance fee at their branches or through their online payment portal. Get details about how to pay nbi in 7/11?

Step 6. Pay the Renewal Fee

After selecting the payment method, follow the instructions to complete the payment process. Make sure to verify the amount you’re paying and double-check your payment details before finalizing the transaction.

Step 7. Print or Save Transaction Receipt

After successfully completing the payment, you’ll receive a transaction receipt. It’s important to either print out this receipt or save it digitally for your records. This receipt serves as proof of your payment.

Step 8. Wait for Processing

Once you’ve completed all the steps and submitted your renewal request, you’ll need to wait for the NBI to process it. Processing times vary depending on the volume of applications, but typically it takes a few days.

Step 9. Pick Up or Receive Clearance

After your renewal request has been processed, you’ll receive notification through email or SMS. If you chose to pick up your clearance, visit your selected NBI office with your valid ID and the transaction receipt. If you opted for home delivery, wait for the clearance to be delivered to the address you provided during the application process.

How To Check NBI Clearance Renewal Status?

To check the status of your NBI Clearance renewal, follow these steps:

  1. Check Your Email: The NBI will send you an email notification once your clearance is ready for pickup. Be sure to check your inbox and spam folder.
  2. Call the Hotline: You can call the NBI hotline at 8524-1277 and/or 8523-8231 local 5509 to check if your NBI Clearance is ready for pickup.
  3. Visit the NBI Website: Sometimes, the NBI may provide updates on your clearance status on their official website. Check their site for any updates.
  4. Visit the NBI Branch: If you prefer a more direct approach, you can visit the NBI branch where you applied for renewal and inquire about your clearance status.

These methods will help you stay updated on the status of your NBI Clearance renewal. Let me know if there is anything else I can assist you with.


How Much Is NBI Clearance Renewal?

The cost of NBI Clearance renewal is the same as the cost of a new NBI Clearance. It is priced at PHP 130.00. Depending on your chosen payment method, there may be additional fees. For instance, if you pay through GCash, there is a system fee of PHP 30.00, making the total amount PHP 160.00.

How To Apply NBI Clearance Renewal?

To apply for NBI clearance renewal, visit the NBI clearance online website and log in to your existing account. Follow the provided steps on the website to schedule an appointment, pay the fee, and complete the renewal process.

How Many Days To Get NBI Clearance Renewal?

If you renew online and have it delivered to your home, it takes about 3-7 days for Metro Manila and 7-10 days for Visayas and Mindanao. Check with NBI for the most up-to-date information, as timelines might change.

Where To Pick Up NBI Clearance Renewal?

You can pick up your NBI clearance renewal from your chosen NBI branch or satellite office. When applying, you can select your preferred pick-up location. To confirm availability, contact the NBI hotlines at 8524-1277, 8522-8788, or 8523-8231 to 38 local 5523, 5430, or 5509. This will help streamline the process and ensure a smooth experience during pick-up.

How To Change NBI Branch For Renewal?

If you need to change your NBI branch for renewal, you can contact the NBI helpline for assistance.

What To Bring In NBI Renewal Appointment?

When going for an NBI (National Bureau of Investigation) renewal appointment, you should bring the following:

  1. Old NBI Clearance: Your previous NBI clearance is important, especially if you want to expedite the process. It can also help ensure that your details are accurate.
  2. Valid ID: Bring at least one valid ID such as a passport, driver’s license, or any government-issued ID.
  3. Printed Appointment Confirmation: If you scheduled your appointment online, bring a printed copy of your appointment confirmation as proof of your scheduled slot.

How To Track NBI Renewal?

If you encounter any issues or need further assistance, you can contact NBI customer support. You can find their contact details on the NBI website


The NBI renewal appointment system online makes it easy for people to renew their clearance. Users can schedule their appointments online, which helps avoid long lines and wait times, making the experience better. Applicants need to have certain documents ready, like a valid ID and a reference number, to renew their NBI clearance. The system might also require a fee, which can usually be paid online or in person. Overall, the online appointment system makes the renewal process smoother and saves time and effort for users.